You may return any purchased item - including sale items - for any reason. Your satisfaction is our highest concern, so please take the time to familiarise yourself with the following refund & exchange conditions:

• All items must be in new and unused condition, with all tags attached - This doesn't mean that you can't try the item on, rather that it cannot be 'worn'.

• You must indicate your intention to exchange / return within 7 days of the date of delivery.

• In the case of items being exchanged, we will re-send the new item free of additional carriage charges.

FREE Returns & Exchanges within Australia:
Items to be returned within Australia can be done so at no additional charge.

If you would like to return an item simply click here to send us an email and we will have a pre-addressed Express Post satchel mailed to you.

Simply place the item for return inside and drop it into any Australia Post box - simple!

Asia-Pacific, USA, UK & Europe:
Items to be returned from outside Australia should be sent no slower than registered air mail and must be endorsed 'return of goods'. You must pay the return carriage charges, though in the case of an exchange, we will have the new item delivered free of additional charge.


MYCATWALK is not responsible for any item that is not returned in new, unused and unworn condition. We do not sell pre-worn garments and will not accept the return of any item which is considered used.